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A lot of teams are hesitant to adopt AI customer service bots due to their inauthenticity in replies, hallucination, etc. As a result, they're not able to leverage the speed of LLM's to reduce their customer turnaround time.
So instead of replying to the customer directly, Hivinq drafts responses for the customer support team using it's knowledge about the product. If the drafted answers are inaccurate, team members can let it know and it will observe the thread to learn and correct itself.
HivinqCopilot for customer support in Slack
Athulleft a comment
Hey everyone 👋 We built Largemem because ChatGPT couldn’t write my assignments. Seriously. My friends and I had hundreds of pages of class notes — PDFs, screenshots, and voice notes — but when we tried asking ChatGPT questions like “Write me an essay about light refraction based on our notes”, it couldn’t do it. Why? Because none of that material was in its memory. That’s when it clicked: what...
LargememA shared brain that remembers everything your team learns.
Largemem is an AI-native group brain. Upload PDFs, docs, or audio, and it automatically builds a shared knowledge base your team can query with natural language. Everyone contributes, everyone benefits - the costs are split automatically.
LargememA shared brain that remembers everything your team learns.
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