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Ashley Chengleft a comment
These 2 worked the best for us: connect with fellow makers and engage with our customers. And we're almost #1 product of the day now, like right now! So go and check us out - Usersnap 😉
What steps do you take pre-launch?
Gabe PerezJoin the discussion
Ashley Chengleft a comment
Trilled to share this new side of Usersnap 🙌 I've learnt so much as a product marketer with customer feedback, it's really a necessity to improving our features, website and communication. And now with Usersnap collecting feedback is easy and fast 🚀 Thanks @__tosh for believing in us 😉
UsersnapGet actionable customer feedback to grow
Usersnap is a customer feedback software to increase feedback from your users, as well as centralize issues and requests. Ship better product features with insights from user screen recordings and satisfaction mini-surveys. Get started within 20 minutes 🚀
UsersnapGet actionable customer feedback to grow
Ashley Chengleft a comment
Map your ideas with customer feedback/requests, this helped us to weigh the impact and urgency as well as evaluate how we're solving customer needs and if that fits the strategic direction. But first you do need some customer insights, which you can check out this tool for collecting different types of feedback http://usersnap.com/
Product people, what are your best practices for managing a backlog or roadmap?
Sharath KurugantyJoin the discussion
Ashley Chengleft a comment
super handy to detect bugs especially when users are non techy Pros: records user end java script events Cons: its great
Usersnap Console RecorderXHR logs and JavaScript errors with every bug report.