Arooj Javed

Arooj Javed

AI Engineer | Automation Enthusiast |

About

πŸš€ AI & Automation Enthusiast | Building smart tools for tech support, ticket routing & business efficiency | MSc CS | 5+ yrs EU experience | Open-source advocate | Let’s innovate together!

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Maker History

Forums

AI SLA Predictor for JIRA: Automate Ticket Routing & Breach Forecasting πŸš¨πŸ“Š

Hi Product Hunt Community!

I just released a new open-source project:

https://github.com/aroojjaved93/...

This tool uses real support data + machine learning to predict SLA breaches before they happen, and automatically routes high-priority tickets helping you stay ahead of delays and escalations.

Arooj Javedβ€’

7mo ago

πŸ“Š Smart SLA Analytics Dashboard for JIRA Teams, Visualize Breaches & Performance in Python

Hey Product Hunt folks!

Just dropped another open-source utility:

https://github.com/aroojjaved93/...

This lightweight Python-based dashboard is designed for support teams using JIRA who want clear, actionable visuals on SLA breaches, trends, and response behavior.

Arooj Javedβ€’

7mo ago

πŸš€ Open Source Launch: AI Ticket Routing + SLA Predictor for JIRA

Hey All,

I just launched an open-source tool that uses machine learning to predict SLA breaches and intelligently auto-route tickets inside JIRA.

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