Aquiles Byars

Aquiles Byars

AI & Digital Transformation Leader
#104087320 followers3 following
>10,000All time
8 KP

About

AI and Digital Transformation Leader with experience in building intelligent solutions for the banking and financial sector. My work focuses on Generative AI, LLMs, CRM systems and automation that improve customer experiences and simplify business operations. I have led major digital initiatives across Pakistan and the UAE, including AI-powered WhatsApp Banking, enterprise CRM and voice automation. With a strong background in technology and business strategy, I enjoy turning complex challenges into practical solutions that are secure, scalable and useful in the real world. My goal is to make emerging technology work better for people and businesses.

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2d ago

How do you say "no" to vocal users demanding custom features without alienating them?

Early on whenever a paying user asked for a specific feature, my immediate reaction was to build it to keep them happy. Our roadmap became a messy patchwork quilt of random requests.

Eventually, I realized those feature requests were often band-aids covering up a confusing core UX or a deeper workflow mismatch. Building what they asked for didn't even stop them from churning later.


For founders managing small teams: how do you filter out the noise of individual feature requests and stick to your core product vision?

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