Amod Nazirkar

I believe audience segmentation is crucial to gauge if every customer type is happy or not and make the decisions accordingly. We target three interactions on our website to collect CSAT and NPS scores - checkout page (right after they complete the purchase), exiting visitors, and monthly mail surveys. These cover almost all the visitor types. We use Qualaroo for CSAT and NPS surveys. It...

Hey Kou, Surveys always work to gather insightful customer feedback. Qualaroo can help you with lead generation and email lists. You can create pop-up surveys and launch them on your product, be it a prototype, mobile app, or website. With the HubSpot and Zapier integration, you can export the responses as contacts into HubSpot and prepare your emailing list. You can share your surveys...

Hi Aniruddha, It looks like you are searching for a survey software that will give you contextual feedback about the updates you are introducing. I suggest you give Qualaroo a try for free. In your case, since you want to know how satisfied your customers are with the latest updates in your mobile app, you can conduct an in-app customer satisfaction (CSAT) survey followed by an open-ended...

Good Job, Guys! 💙

The process of Implementation is like a breeze, It is easily customizable and provides valuable Insights related to products.

Our team has been using ProProfs Helpdesk 1.0 for more than a year. Some new added features in 2.0 include Canned Responses, Shared inbox, collaborative email, Issue tracking , tons of integration. Great Product!

Good product.

Hey Vineet, can this tool also offer a site audit?

Simple and Delightful experience. Loved it !!

I Love this Product, Our Team uses this on a daily basis.

The Software is Easy to Use with Robust features like Smart Reports, Canned Responses, Shared Inbox etc. The Support option of Telephonic support helps a lot!

Probably the Interface, also the accessibility as most people spend more time on their smartphones rather than on a laptop/desktop. You can use it on the Go.