SCAM ALERT!!!!
I am extremely upset with MY HQ app. I made a booking for a single day, paid in full, but they failed to provide the booking when I arrived. I waited for an agonizing 3 hours, seeking help from their support team, which was utterly useless. My team and I were forced to work from a cafe, and this experience was beyond frustrating. Their lack of professionalism is astounding, and what's worse, they won't even apologize or issue a refund. It's crystal clear that they have no intention of addressing their management issues or compensating for the immense inconvenience they caused.
What needs improvement
poor customer support (1)lack of professionalism (1)fraudulent service (3)booking issues (2)
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