Ali Mahmoud's profile on Product Hunt

About

Data-driven and strategic Lead Product Manager with over 10 years of experience driving product vision, strategy, and execution across e-commerce, logistics, AI, and B2B SaaS platforms. Proven track record of leading cross-functional teams (Engineering, Design, Data, Marketing) through the full product lifecycle, from discovery to go-to-market (GTM) launch. Expert in Agile methodologies, user research, and product analytics to optimize conversion rates, enhance user retention, and scale complex marketplace and supply chain solutions. Strong expertise in stakeholder management, defining OKRs/KPIs, and aligning product roadmaps with business objectives to deliver high-impact, customer-centric products in emerging and global markets.

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Forums

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2d ago

Is a unified chat CRM too broad for a first SaaS? Looking for validation advice

Concept illustration for the CRM idea I m researching.

I m a beginner SaaS builder currently working on a unified chat CRM. The idea is to bring customer conversations from different channels into one place and help businesses keep track of contacts and follow-ups.