I ran a small restaurant for 7 years and even though I had ton of data - from Square POS, online reviews, social media and so many other places, including from customers directly, I just couldnt figure out how to use it to grow the business using that data. Eg we would improve the user experience based on feedback, but being able to predict busy days, or fill the restaurants on slow days, was always challenging and couldnt figure out how to use that data.
How do you use data from your small business to grow and expand? What tools do you use to leverage your data?
Hey, I'm Alex and I like writing English and TypeScript. I have founded a few companies (most recently Clearbit and Reflect), was an early engineer at Stripe, and I've also written a few O'Reilly books. I'll be answering questions on November 9th
