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Messaging provides customers with the unique flexibility to pop in and out of the conversation at their leisure, while giving CX teams the tools to automate answers to get back to customers faster, and easily manage all conversations from a unified workspace.
Zendesk messaging (Beta)Deliver rich, modern & automated conversational experiences
Create custom interactive experiences that sit on top of the chat window and work across all messaging channels. Combine the intimacy and contextuality of conversational interfaces with the flexibility and richness of traditional web UIs. Help users complete the most complex tasks without ever having to leave the conversation.
Conversation Extensions by Smooch.ioGo beyond the boundaries of the chat window
alaversleft a comment
Or build a subway...
The Boring CompanyElon Musk's new company, creating tunnels for traffic
alaversleft a comment
Drag & drop bot authoring tools are very cool, and can get a bot built quickly, but keyword-based bot triggers can be limiting, and a authoring a graphical flow becomes difficult with a complex bot script. NLP can make a bot experience much smoother, but again, unless you invest massive amounts of time into your NLP model and training set, your bot is going to frustrate users. When NLP based...
Init.aiBuild powerful and intelligent conversational apps 💁🤖
Smooch Web MessengerSeamlessly move web chat conversations to any messaging app
Smooch.io for Facebook MessengerMessage your customers from Slack, Front, a bot or anywhere!
alaversleft a comment
If you want to build your own bot I've posted an article that details how this works: http://blog.smooch.io/how-to-build-your-own-smooch-bot/ and I've also posted a sample bot implementation on Github that you can easily deploy to Heroku: https://github.com/smooch/smooch-bot-example Happy hacking!
SmoochBotOpen source on-boarding bot for conversational apps
AntichamberA mind-blowing psychological exploration game
Slack with your UsersSpeak to your app's users entirely within Slack