AJ Hunter

⚠️TERRIBLE!! ⛔️ NO CUSTOMER SUPPORT REPLIES EVER!! Since subscribing (2 months now) cannot log into account anymore??? Really liked the product but what is the point if you can't log into your account and use the service after paying!? OVER THE LAST 2 MONTHS OF SUBSCRIBING NOBODY EVER REPLIES TO SUPPORT TICKETS TO FIX THE ISSUE? Just automated email replies giving links to stack community for assistance (click on the link and lands on a page saying OOPS SOMETHING WENT WRONG and LINK NO LONGER EXISTS) + a link to waste more time dealing with their chatbot assistant who constantly replies I'M SORRY - DIDN'T UNDERSTAND YOUR QUESTION - SHALL I FORWARD YOUR QUESTION TO THE CLIPDROP TEAM (who NEVER answer or get back to you!) Really frustrating. NO HUMANS AT THIS COMPANY TO DEAL WITH. Just get stuck in a loop of automated email responses with dead links and a chatbot assistant who will forward your support questions to the support team who NEVER reply! 2 months is long enough to be sending support questions and getting NO replies EVER! Just use their free version. Don't be tempted to upgrade and start paying. Once you start paying you can't log into your account anymore. Bait and switch much??? PAYPAL DISPUTE OPENED FOR REFUND. Great product... BAAAAAAAAD SMELLY BUSINESS!!! 💩

I loved testing and using the generous free version so much that I signed up for a paid plan for the additional benefits. I noticed that all of the image results are 72dpi when downloaded, I incorrectly assumed that they would be 300dpi as a paying customer, and sent a support message over 48hrs ago and then a courtesy follow up message 12 hours ago but still no response whatsoever from the Clipdrop support - I only received an automated email with a support query number. I am left wondering why would you create such awesome text-to-image artworks and upscale them only to download 72dpi quality images? 300dpi is the standard for printing quality. Also the upscaling options (up to 16x) actually clips the images at 8192px so no matter how much you upscale your images they will never be greater than 8192px and rendered at 72dpi. This makes all artwork created on Clipdrop pointless if you want to print your creations in 300dpi quality and also wont be able to print on A1 nor A0 sized canvas. Such a pity. But my main complaint and 1 star review is due to no response from customer support in 48hrs so far... a bittersweet experience after happily signing up to be a paying customer. For those who do need to upscale in 300dpi quality I highly recommend Vance AI which I also recently discovered - they upscaled an artwork image to over 24000px with astonishing detail and in less than 2 minutes - simply WOW!!