Anecdote helped us making sense of data that is qualitative in nature like app reviews, customer feedback/complaints and even social media. It is a go-to tool for Business Leadership and Operations Teams to quickly understand customer feedback (from various sources) and help with setting product/business priorities.
To put it simply, Anecdote should be in your arsenal if you want to live by the values of customer obsession and business backward mindset.
What's great
customer feedback analysis (4)qualitative data analysis (1)business prioritization (1)
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