Angel Adonay Ortiz

Approval process transparency. They require 3 months of payment processing history to approve new businesses but don't disclose this anywhere on their website. I spent a week going through their verification process — fixing my refund policy within 14 minutes of their request, answering a detailed questionnaire — only to be rejected at the end because I'm a new business without processing history. Impossible catch-22 that wastes founders' time. If you're launching a new SaaS, don't bother — they won't tell you upfront that you don't qualify.

I wouldn't know — they rejected my account before I could use any features. They require 3 months of payment processing history from new businesses, which they don't disclose until after you've completed their verification process.

Can't speak to this as I was never approved. Their compliance team rejected me for being a new business with no processing history — a requirement not mentioned anywhere on their website.

Unknown — never got past the approval stage. What I can say is their support takes 2+ days to respond and their approval process took over a week just to end in rejection for an undisclosed requirement.