Really good tool, though there's a learning curve with the profile setup. Once you get your business context dialed in, the classifications are spot-on. I run analyses weekly now instead of monthly because it's so fast. Support team was helpful when I had questions.
What's great
fast performance (3)excellent customer support (3)context aware (6)time-saving (7)high accuracy (5)
What needs improvement
learning curve (4)
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