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adam juhaszleft a comment
While working on a fintech we never found a customer support platform designed for startups and founding teams. They would try to sell us on workflows, automation, agent routing, etc. The product was so new though and we were such a small team that none of this made sense for us! After the fintech journey ended we decided to take all of our in-house CS tools (that got us from a -20% NPS while...
WillowCustomer support platform for founders
Lifetime-view shows a user journey from day 1 to day 366.
Rich commenting means the whole team works together.
Unified-view brings together user messages, actions, external events, etc to help you solve issues faster in 1 place
No agent-based pricing!
WillowCustomer support platform for founders