Reviewers largely see ZEGOCLOUD as a developer-friendly way to add real-time video and voice features quickly. The most repeated strengths are easy SDK and API integration, low-code prebuilt UI kits, clear documentation, and solid performance across apps, including Flutter, Android, and iOS. Several say setup is fast, latency is low, and audio/video quality stays reliable, even under weaker network conditions. Support also gets positive mentions. Downsides are barely discussed, with only one reviewer specifically noting the docs and free tier as useful for testing.