VoiceLink - Indian Telephony For Voicebots. A must-have platform for seamless connectivity and compliance built for voicebot provider, builder, AI SaaS platform, or chatbot company adding voice. Deploy production-ready voicebot telephony in minutes — not months. TRAI Compliant VNO license holder.
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Congrats on the launch, honestly the TRAI compliance angle is huge for anyone building voice here. One thing I'd love to see is a built-in analytics dashboard showing call quality metrics, drop-off points, and DTMF vs speech recognition success rates. Right now most teams stitch together three different tools to debug why calls fail, and having that natively would save a ton of time during bot tuning.
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A TRAI compliance dashboard inside the platform would be really helpful, showing things like DLT registration status, scrubbing logs, and consent timestamps at a glance. Right now builders have to dig through docs or external portals to verify everything is in order before going live. A single view with renewal reminders and audit export would save a ton of headaches, especially for teams running multiple voicebots across different clients.
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Adding support for regional Indian languages beyond Hindi would be huge, especially Tamil, Telugu, and Bengali. A lot of our customers reach out in their mother tongue and right now the bot ends up routing them to a human agent for those calls. If VoiceLink could handle ASR and TTS for at least the top 5 Indian languages out of the box, it would save us a ton of integration work and make the voicebot feel way more natural to the end user.
Congrats on the launch, honestly the TRAI compliance angle is huge for anyone building voice here. One thing I'd love to see is a built-in analytics dashboard showing call quality metrics, drop-off points, and DTMF vs speech recognition success rates. Right now most teams stitch together three different tools to debug why calls fail, and having that natively would save a ton of time during bot tuning.
A TRAI compliance dashboard inside the platform would be really helpful, showing things like DLT registration status, scrubbing logs, and consent timestamps at a glance. Right now builders have to dig through docs or external portals to verify everything is in order before going live. A single view with renewal reminders and audit export would save a ton of headaches, especially for teams running multiple voicebots across different clients.
Adding support for regional Indian languages beyond Hindi would be huge, especially Tamil, Telugu, and Bengali. A lot of our customers reach out in their mother tongue and right now the bot ends up routing them to a human agent for those calls. If VoiceLink could handle ASR and TTS for at least the top 5 Indian languages out of the box, it would save us a ton of integration work and make the voicebot feel way more natural to the end user.