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We kept seeing the same pattern on observability teams: someone's staring at a dashboard or a log stream trying to figure out what's wrong, and the moment they need to act on it — write a query, build a new view, dig deeper — they have to stop, switch tools, and often loop in an SRE who knows the syntax. That context-switch is where time (and momentum) gets lost. We wanted an assistant that's already looking at what you're looking at, so it can pick up on intent instead of making you re-explain the problem from scratch.