The community submitted 34 reviews to tell
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4.1
Based on 34 reviews
Review tl;dv?
Reviewers mostly like tl;dv for fast, accurate meeting capture: they repeatedly praise quick transcripts, clear summaries, AI notes, timestamped context, highlight sharing, and support for multiple languages, with some using it for lectures, internal follow-up, and customer work. But the negatives are sharp and specific. Several users report buggy transcription, missing audio, weak search and video organization, limited export and native integrations, and broken or restricted downloads. The harshest complaints focus on intrusive bot behavior, account or admin access problems, downgrade limits, and poor customer support.
+31
Summarized with AI
Pros
Cons
Viktor.comAn AI coworker that actually does the work
The idea is great.
But it has very basic usability errors, which are very annoying for serious use. These are basic errors, easily resolved, and I am surprised that they are still present. Do people at the company not use the tool?
The video library is a mess! After using it for a while, it is very difficult to find a particular meeting. It lacks functions as basic as sorting videos by date and name. TLDV does not register the name of the Google Meet meeting, something very basic, but which would help with organization.
The search engine is horrible!!
It brings results that do not contain the searched keyword, and does not show a video that does. The search results are displayed in a bad way, without relevant information about each meet. What's missing: showing the meet participants, a summary (which has already been produced by the AI, so just show it!), and improving the tumbnails (which are currently random, bad and not editable... there should be several tumbnails by video, as you see on YouTube, making it easier to visually recognize what the meeting is).
The transcripts contain many errors... and there is no option to correct them. Competitive tools allow this, and even learn based on common expressions in your organization, such as first names, brand names and company names, which is where AI most often gives wrong results in transcription.
I see huge potential in the tool, but if these basic things don't get fixed quickly, I won't be able to use it in my company anymore. I will have to migrate to another tool.
I am available to help creators with usability tips, speaking as a user of the tool.
I really enjoyed it until I paid for a pro plan and the entire transcript cannot be exported or downloaded despite the feature list said it has "unlimited transcript download." I immediately reach out to customer service asking for help and ask for a refund if this feature is not possible. Customer service said no refund even when product promise cannot be delivered :( I also find that its transcription accuracy is not as reliable as other similar apps.
I did enjoy tl;dv a lot when I used it, until I can't download my 1 hr long meeting transcript. It won't even allow me to select all then copy and paste the entire transcript into a word file. It only allows you to copy one paragraph.
What needs improvement
transcription errors (4)customer support (2)export limitations (3)
Dear Janice, so sorry we weren´t able to live up to your expectations. At the time, many of us were on summer holidays, and we´ve since then reworked our support schedule to serve our customers better and faster.
It´s absolutely possible to copy the transcript and highlights to export it elsewhere, probably you encountered a bug, sorry for this! I´d love to demo it to you :) Just hit me up on LI (Raphael Allstadt)
Happy Day!
I am very disappointed with the service and the solution. the AI note taker has attached itself to my meetings, without invitation and it is impossible to decouple it. I have tried several channels to contact tl:dv, but have received no response. And now the AI is emailing me and requesting an upgrade payment. It even turns up to meetings late. The international clients I work with are telling me its a perfect advert to not use tl:dv in their organisations. I am most frustrated.
Maybe tldv is good given the short time it's been around, but at this point, it's maybe an Alpha release. So much that doesn't work or is buggy UI. Few languages are supported (12, even though they claim 20+) and when you click on "request language" you get to an expired typeform... Yes, this is how things are at the beginning, but my point is: don't get your expectations too high before the app actually does what it promises.
Hi Christoph,
I just caught this reply, sorry for the late answer. Thanks for your comments!! Looking at when you posted this, it´s correlating with a time where we were actually really not reliable. We suffered from the consequences of scaling too fast and it took us a while to live up to the expectations of our users again. Are you open for a chat and a demo of what has changes since then? :) Hit me up on LI https://www.linkedin.com/in/alls...
Happy day!!
I have been using it for almost a year. It does the job, but it lacks native integrations to transfer data to CRMs or storage drives. I don't want to pay extra for Zapier. It also lacks bulk export features.
Extremely handy for recapping meetings in a quick, concise manner. Paid subscriber. Especially enjoy the transcription feature and the fact I can send my TLDV bot to meetings without me having to attend.
One of the best AI apps to summarize meetings. The Latin American Spanish interpretation is very accurate. One of the best AI apps to summarize meetings. The Latin American Spanish interpretation is very accurate. Maybe it could have more filters to group or sort the information, but I trust they're going to add them
What's great
transcription accuracy (8)AI summaries (6)language support (2)
An absolute scam. Product experience started degrading after paying for the subscription. I got locked out from all my videos because I lack admin rights. I am the admin myself.
Plus the customer service support is almost non existent; I feel I am working for them instead of them working for me to solve the issues.
Hi Tern! I'm more than sorry that the experience has been unpleasant for you. I'm checking your account right away to see what might have happened.
Would you be open to sharing your experiences personally with me on LinkedIn?
https://www.linkedin.com/in/carl...
Only the best
Carlo
Loved the product. Automatically syncs with your meetings and video recording + transcripts + automatically organized the notes and you can chat with it is what makes it unique to the timestamp or when you spoke about something and you want to know more context of it, there it is.
tl;dv has been a game-changer for my workflow, making it easy to capture, transcribe, and share meeting highlights instantly. Its real-time note-taking and accurate transcription features save time and keep everything organized, making team collaboration smoother than ever!
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