Name: Text AI Customer Service & Live Chat
Rating: 5.0 (2 reviews)

Most support tools ignore buying signals. Text is an AI platform that turns your help desk into a revenue engine. What's new? Our AI detects purchase intent mid-conversation to close sales, resolving 74% of FAQs automatically without decision trees. Standout features include zero-setup AI training on your website data, an AI Copilot for human agents, and seamless handoffs with full context. Stop just closing tickets—start generating revenue and giving your customers instant answers.

Hey Product Hunt! 👋 I’m Milosz, External Channels Manager here at Text, and I’m super excited to share what our team has been building. The Problem & Inspiration: The team realized a massive missed opportunity: buying signals are constantly hiding in support chats, yet traditional tools treat support purely as a cost to contain. In reality, support reps talk to more buyers than sales teams do! Text was built to fix this by turning the help desk into a revenue engine. How the approach evolved: Originally, the product team just wanted to automate FAQs to save agents' time. But during early testing, they saw how often users showed clear purchase intent mid-chat. The strategy shifted entirely. They ditched clunky decision trees and built an intent-driven AI that not only resolves 74% of tickets automatically but actively detects buying signals, triggers proactive offers, and hands off to human agents with full context. We’d love to hear your feedback and answer any questions. Let me know what you think in the comments!