👋 Hey Product Hunters! I'm excited to share **Taklino** - an all-in-one Service Desk & CRM platform powered by AI that we've been building to revolutionize customer support! ## 🎯 What is Taklino? Taklino combines the power of intelligent ticketing, CRM, and AI analytics in a single, beautiful platform. We built it to solve the fragmentation problem teams face when managing customer relationships across multiple tools. ## ✨ Key Features **🎫 Smart Service Desk** - Multi-channel ticket management with AI-powered categorization - Advanced SLA management with automated escalations - Custom workflows and status tracking - Internal notes and team collaboration tools **👥 Integrated CRM** - 360° customer view with complete journey tracking - Product & subscription management - Customer analytics and insights - Quick search by phone, name, or ticket ID **🤖 AI-Powered Intelligence** - Automatic customer risk analysis - Trend detection and predictive insights - Smart ticket categorization - Personalized recommendations for support teams **🎮 Gamification & Team Management** - Points, badges, and leaderboards - Performance tracking and analytics - Team motivation through achievements - Custom reward systems **🏢 Enterprise-Ready** - Multi-tenant architecture (SaaS ready) - Role-based access control - Customizable branding per tenant - Secure data isolation **🌐 Modern Tech Stack** - Built with ASP.NET Core - Real-time updates - Responsive design - Embeddable widgets for external integrations ## 🎁 BETA Offer We're currently in **BETA** and offering **FREE access to real businesses** for a limited time! This is your chance to: - Get enterprise-grade features at no cost - Shape the product with your feedback - Lock in early adopter benefits - Help us build the future of customer support ## 🚀 Perfect For - Growing startups scaling their support operations - SMBs looking to consolidate their support tools - Agencies managing multiple client accounts - Any team tired of juggling 5 different tools for customer support ## 🔮 What's Next? We're actively developing and shipping new features based on user feedback. Some exciting things on our roadmap: - Mobile apps (iOS & Android) - Advanced automation rules - API integrations with popular tools - WhatsApp & social media integrations - More AI-powered features ## 💭 We'd Love Your Feedback! As we're in beta, your feedback is invaluable. Try it out and let us know what you think! What features would you love to see? What could make your support team's life easier? Drop your questions below - I'll be here all day to answer! 👇 #CustomerSupport #AI #SaaS #ProductivityTools

Taklino

AI-powered Service Desk & CRM & Project Management

AI-powered Service Desk & CRM & Project Management