Tabnam replaces traditional feedback surveys with a AI bot that gets feedback from your customers conversationally over text message, WhatsApp etc. Aggregate and analyze 100s of sources of feedback from Discord to Zendesk using the power of AI.
Hi, I'm Daksh, one of the co-founders of Tabnam. Our mission is to help every company be truly customer-obsessed.
We do this with two pieces:
1. Replacing feedback surveys which have a very low submission rate with an AI bot that texts/emails customers and gets their feedback conversationally with a ~35-40% submission rate.
2. Aggregating all your feedback sources, Intercom, Zendesk, etc. along with our bot's conversations with your customers and extracting things like top complaints, suggested features and much more.
@sam_abrika Thank you! Yes, Crisp is one of our supported integrations!
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Awesome idea! Anytime I can engage with a customer, that time is valuable and the feedback is vital for all teams. This product is a must for ANY and ALL SaaS products out there. + the extensive integrations helps!
Soo much better than filling out boring surveys!! Absolutely one of the best approaches to obtaining customer feedback out there and it also integrates with ServiceNow and Zendesk, which is incredibly helpful
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