Before choosing T/R, we considered handling testing internally, using individual freelancers, or relying only on automated testing tools. However, those options often lacked the combination of real-world user perspective, structured reporting, and technical insight needed to properly understand product issues.
T/R stood out because it focuses on more than just finding bugs. The approach combines real-device testing, usability feedback, product analysis, and actionable recommendations that help founders understand what could affect users before launch. The structured process and founder-focused approach made it easier to identify priorities and make better product decisions.