StoreBreak Relay helps independent Shopify app teams confirm when two merchants are seeing the same storefront regression. Merchants submit public-safe signatures; the app team gets a shared response room only after two independent matches. Each merchant receives a private capability-scoped receipt. $49/month per app workspace; merchant reporting is free. It does not monitor stores or diagnose root cause.
Storefront regressions rarely arrive as a clean incident. They arrive as separate support tickets from separate merchants, often with different screenshots and no safe way to compare them.
StoreBreak Relay keeps the workflow deliberately narrow:
- a merchant submits a public-safe regression signature;
- a second independent store must match before the vendor room opens;
- the app team publishes one aggregate update;
- each merchant keeps a private capability-scoped receipt and can say whether the update helped.
The app workspace is $49/month. Merchant reporting and receipts are free. It does not monitor storefronts, diagnose root cause, or collect store credentials, customer data, or private logs.
The no-buy case matters: if one store is affected, or your existing incident system already proves cross-store independence and issues private receipts, keep using that system.
I would value feedback on the two-report threshold and whether the public-safe signature is narrow enough for real app-support incidents. Please do not share private store or customer data in comments.