Rivet Chat is an AI shopping assistant for Shopify and custom stores. Page-aware product cards, live catalog answers, and add-to-cart attribution. Embed in about 2 minutes.

Rivet Chat is an AI shopping assistant that lives on ecommerce product pages. It detects which product a shopper is viewing, answers stock and pricing questions by querying the store's live catalog (not a static FAQ), shows a product card with an Add to cart button inside the chat, and tracks which add-to-cart events came from the conversation. It installs on Shopify via App Embed, or on custom React/Next.js storefronts via the npm package smartreply-chat. No model training — merchants upload a CSV or sync products, and the assistant answers from current data.

Hi Product Hunt! 👋

I'm the maker of Rivet Chat. Here's the quick version of why we built it:

Most ecommerce chatbots give wrong inventory and pricing answers because they read from a static FAQ document uploaded months ago. The moment you upload it, the data starts going stale.

Rivet queries the store's live product database on every message. So when a shopper asks "Is this in stock?", the answer comes from the actual catalog — not a training file.

A few things that make it different:

• Page-aware — detects which product the shopper is viewing and shows a product card for that item

• Add to Cart inside the chat, tracked via ATC attribution

• Works on Shopify (App Embed, no code) + custom React/Next.js (npm: smartreply-chat)

I'm here all day — ask me anything about the architecture, the live-DB-vs-RAG tradeoff, or how ATC attribution works. Happy to do technical deep dives. 🛠️