RefundSentry scores every Shopify return and refund in real time and tells you which ones are abuse. It is an intelligence layer, not a returns manager: no checkout slowdown, no cut of your refunds. It catches serial returners, wardrobing, "never arrived" claims on delivered parcels, and address-cluster abuse, then auto-tags the customer before you approve the next refund. The full reveal is free, no card needed. Flat plans from $49. See your real fraud exposure before you pay a cent.
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Maker
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* *Product Hunt offer: 30% off any plan **
Hey Product Hunt,
I built RefundSentry after watching a merchant lose real money to the same 30 customers, every month, on returns nobody had time to inspect. Returns are where the fraud hides because every order looks fine on its own. The pattern only shows up across orders, across addresses, sometimes across shops.
Most "returns" tools want to run your whole RMA flow or sell you a guarantee that takes a cut. I did not want either. RefundSentry does one thing: it tells you which returns are abuse and shows you why.
You decide what to do.
The part I am proudest of: install it and the reveal is free. You see your own fraud exposure on your real refund history before you pay anything. No demo data, no sales call.
I would genuinely love feedback on two things:
1. The signals. If you run a store, what return-abuse pattern burns you that you wish software caught?
2. The pricing. Flat tiers from $49, no cut of refunds. Does that read as fair?
Happy to answer anything in the thread today.