Hi ProductHunt,
I made RefundMe to solve the problem of online shopping returns. These are the worst parts of online returns for me:
- Remembering the return deadline (This differs depending on the retailer and type of product)
- Taping up/packing the box (Need packing tape and original packing material)
- Printing return labels (Need a printer and ink, which is somehow always empty)
- Dropping off at UPS store (Need to load the car up or walk to UPS with a bunch of boxes)
With RefundMe I hope to eventually address all of these but am starting out with 1) Scheduling reminders at checkout 2) Auto-scheduling pickups for you 3) Printing return labels
The goal is to make it as easy to get your money back as it is to spend it.
Questions/comments/feedback would be great!
Edit: For anyone wanting new feature updates, like when Safari/Firefox are supported, you can get updates here: https://goo.gl/7skxce
Thanks,
Alan
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Great stuff, although I wonder if GoFundMe would have an issue with the brand name and matching colour of text in brand name.
Doesn’t amazon already do this for customers? (Let’s you print out return labels free at home, and offer free UPS pickup) Disclaimer: I’m based out of Seattle, which is Amazon’s backyard, so our return process may not be representative of other parts of the country.
@trevin From what I can tell, certain products are eligible for a UPS pickup at a $6 charge. I don't know of an option to schedule a reminder so you don't miss the return window, or auto-schedule the pickup (handy when you order multiple items to try them out and do a partial return). I also don't think they print labels for you or provide re-packing material.
Ultimately I'm planning to add support for lots of other popular online retailers, most of whom don't have a return process as user-friendly as Amazon's.
Ideally you checkout anywhere online and the return process happens automatically without you ever thinking about it.
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