Petsies makes custom plush stuffed animals of your dog—or cat, horse, pet rat—even chickens! All you do is provide a photo and they'll create a custom-made stuffed animal in your pet's exact likeness.
The community submitted 22 reviews to tell
us what they like about Petsies, what Petsies can do better, and
more.
3.0
Based on 22 reviews
Review Petsies?
Reviewers are sharply split on Petsies, but the strongest pattern is inconsistency. Happy customers say the plush can be a comforting, detailed likeness of a beloved pet, with soft materials, responsive staff, and the optional sneak peek helping them correct details before shipping. Many others say the result looked nothing like their photos, missed obvious markings, colors, size, or even pose, and that long waits made the disappointment worse. Complaints also focus on expensive remakes, refund disputes, and weak packaging, making the purchase feel risky.
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Pros
Cons
Customer.ioAutomate Messaging Everywhere — Startups Get 12 Months Free
I did the sneak peak preview and it looked nothing like my sweet pup echo. My friends called it a Pinterest gone wrong and should be featured on the Netflix show nailed it.
I would say that when I requested it to be cancelled, they refunded me the entire amount including the amount for the sneak peak, which I was not expecting to be refunded for.
Very satisfied. Took about 2 months to get the plushie but they make it similar to our passed away dog. I took the sneak peek option to get a preview of the plushie before delivery. No regret, every one at home was happy with the result
It's funny how, as I read through the reviews, I realize that many people have faced the same issue. I had been eagerly waiting for almost 6 months to receive an item that I planned to give to my fiance, who had recently lost her dog. Finally, when I received it and presented it to her, my excitement turned into frustration.
Upon opening the box, I was incredibly disappointed to find that the dog figurine bore no resemblance to the actual picture provided. It lacked any of the details that were promised. What made matters worse was the exorbitant price I had paid for it.
If you've had a positive experience with this company, then congratulations to you. However, from my perspective, it felt like a gamble.
What needs improvement
inaccurate likeness (11)long wait times (6)high price (6)
In my life, ordering from them is one of my biggest regret. The dog stuffed toy they have send me is not at all resembles the actual one. Even if I m drunk and has a drizzly vision, this thing will be close to the actual one. And it cost me heavily more than the amount I paid.
I selected for sit down pose, they gave me standing pose. The quality of legs is so poor, that the toy barely stands.
I can understand pain of everyone in review section with poor reviews.
Save your money, don’t buy from them.
I was so impressed by the Petsies team that I'm shocked to ever see a bad review. Not only are they extremely talented (they nailed all the details of my pet - he looks perfect), but they are also just lovely human beings! Seriously, reach out to their CSR team or whoever managers their social media and you'll actually be talking to a real person that cares about their customers. 5 stars!!
What's great
customer service (6)custom likeness (9)detailed craftsmanship (6)
We love working with Petsies! They go above and beyond and all their products are very detailed. They do a wonderful job getting all the details just right and to your satisfaction. The petsies plushies, keychains, pillows and more look just like your pet. The Plushies are their own personal mini me. We would definitely recommend.
What's great
variety of products (3)custom likeness (9)detailed craftsmanship (6)
This was an impulse buy after the sudden death of my furbaby. I am so glad I ordered!! My Petsie is a perfect replica of my Emma. She is always with me - even accompanied us on our annual Florida trip. Often it's difficult to remember she's not real. Thank you so much for your attention to detail!
What's great
custom likeness (9)detailed craftsmanship (6)realistic features (3)
i had a stuffed animal made for xmas and it turned out perfectly. i got my order in very last minute and they were able to make it work. crazy to think about the logistics that go into making a custom 1 of 1 stuffed animal! i look forward to getting more made for friends + family
It is expensive - not a problem. Long wait? Happy to wait. But waited for two months for a final product that have 0% close to the photo i sent. Far off. I can tell it is the same breed that all i can say if you are planning to get one.
What needs improvement
inaccurate likeness (11)long wait times (6)high price (6)
They ignored multiple features that I specifically called out to be added, such as a white tipped tail and a harmless bump on her leg. Cute dog, but it looks nothing like her. Will not be buying again.