Landbot.io

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7 Reviews
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m d
m d
it was very easy to build an amazing chatbot, but when testing it, it get stuck for no good reason, every time in a different place in the flow, it is inconsistent and can be very laggy. Customer support is too slow, and so far gave me no solution.
Lore Maene
Lore Maene
The tool has done some awesome upgrades in the past months. Went from slow to work on to extremly nice user experience. There are an incredible amount of options with the bots and the system is easy to understand. Very happy with the growth they take as a product. However recentely they have made a change in the amount of characters an answer can have in there button element and after complaining there is no promise of a possible overwrite of this limitation that comes out of nowhere. For me this is a blocking element that might force me to change where I really love landbot otherwise. Please landbot: make this limitation go away!
Adam Williams
Adam Williams

Brilliant product, excited to see where it goes. Fun to use if you enjoy trying to create engaging and human conversational flows. *nerd alert*

Two things I don't love: 1. Needs work for our mobile visitors. Looks zoomed out and far from optimal for a mobile visitor, a bad experience on this is worse than no experience at all, so a bit of a showstopper for me at the moment, for risk of providing a bad experience (no way of tracking or following this experience to check it's going smooth for mobile visitors, so a tiny risk to go live with if have lots of visitors on mobile)

Secondly, at the end of every flow on the freemium a "share this Landbot" button appears alongside a CTA to create their own. Obviously, I get it, it's a free product, do what you want. If I want to remove that, I can pay to do so. Just my personal opinion, and more feedback than a request, is that I think it's a bad time to "Hijack" MY visitors attention to market YOUR product at what is often for these forms, the critical moment, the end. They're at a decision crossroads. We've just exchanged information, i've taken them on this journey, and then BAM, you come and sweep them off their feet and they forget all the sweet nothings they and i whispered to each other.

My only point is, IF others have this gripe too, they might leave and not give the product a chance to become part of their paid stack, instead of upgrading straight away to remove this barrier to them. If this barrier didn't exist, (your branding is still on the page top right anyway), they may implement, become an active user, and give you plenty of time to convert them to a paid plan as you continue to execute and improve the product from now on out.

Keep up the great work.