Hi Product Hunt! I'm Matt.

I've spent 20 years building software, including 15 years running a SaaS company.

One thing always bothered me about onboarding: most tools show every new user the same tour, then wait. But the moment that matters is when someone gets stuck halfway through setup and quietly leaves.

Small teams rarely see that happen, and almost never in time to help.

That's why I built Kipt.

You create the path to a user's first win with welcome pop-ups, checklists, tooltips, emails, and questions. Add a single script tag, and Reflex watches for signs someone is struggling, stalling, abandoning a form, or preparing to leave.

Instead of waiting for the user to disappear, Kipt reacts while they're still there.

A few things I learned while building it:

• Reflex runs on rules, not AI guesses. Every intervention includes a plain-English explanation of why it fired.

• It knows when to stay quiet. Cooldowns, frequency limits, and milestone pauses prevent notification fatigue.

• Founders can build and preview complete onboarding experiences before installing anything.

• Kipt uses Kipt to onboard every new Kipt account.

Pricing starts at $29/month, or $99/month for Reflex and A/B testing. Every plan includes a 14-day free trial with no credit card required.

One more thing: I created a FOUNDING50 launch code for Product Hunt. Use it during the launch and you'll get 50% off for life. No expiration after the first year, no surprises. If you're willing to help shape Kipt early, I want to reward that.

I'm building in public at kipt.ai/blog.

I'd love to hear: where do users get stuck most often in your product, and what have you tried to help them through it?