Most review tools protect businesses from unfair reviews, or push them to fix real problems — never both. Kelsira's AI reads what a review actually says and scores product, service, and delivery separately by the facts, so one angry customer doesn't tank your rating. But if the same real issue keeps showing up, new reviews get penalized until you fix it. Nothing is ever hidden or edited — every score is auditable.
Hey Product Hunt! 👋
I built Kelsira because I kept seeing the same problem: one angry customer having a bad day can tank a store's rating just as much as a real, recurring failure — and existing review tools either protect businesses from unfair reviews, or pressure them to fix real problems. Never both.
So the AI reads what a review actually says — not just the star — and scores product, service, and delivery separately based on the facts. A single unfair review gets weighted fairly. But if the same real issue keeps showing up across reviews and nothing changes, new reviews mentioning it get penalized until it's fixed.
Nothing is ever hidden, edited, or deleted — every score is explainable.
Free plan, no credit card, and the first 40 businesses get 30% off for 6 months. Would love your feedback — especially if you run a store and have dealt with reviews that felt unfair either way (too harsh, or too easy on a real problem)!