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From its suite of real productivity tooling, which is paramount in the heat of an outage, all the way down to the language throughout the product focused on people, learning, and connections, Jeli is helping us improve our incident response even as an organization several years into a deliberate incident response journey.
I'm curious how the Jeli team uses Jeli at Jeli! Any fun stories to share?
Congrats on the launch! It's a great idea that will definitely simplify issue tracking in teams. However, my team and a lot of the companies I have worked at use discord as it's primary communication channel. Would love to see this have discord support as well, will definitely use it then; keep me updated!
I'm a customer facing user of Jeli and the amount of insight I get into what's happening / has happened, the automatically created slack channels and the incidents page in Jeli are amazing to stay abreast of what's happening on our own product/platform from the field!