Informly

AI support that already knows your business

10 followers

AI support that already knows your business

10 followers

Informly turns your existing business knowledge — help docs, past tickets, your website — into an AI agent that answers customers instantly across chat, voice, and shared inboxes. It sounds like your team because it works from your words, not generic guesses. Live the same day, no scripting or decision trees. And when it doesn't know something, it hands off cleanly to a human instead of making things up. Fast and correct, without the five-tool stack. Try it at informly.app 💚

Free Options

Launch tags:Customer Success•Artificial Intelligence•CRM

Launch Team

Viktor.comAn AI coworker that actually does the work

Promoted

Hunter

📌

Hey Product Hunt! 👋 I'm thrilled (and a little nervous) to finally share Informly with you all. This started with a frustration we think a lot of you have felt: the same handful of questions coming in over and over, while the answers sit scattered across help docs, old tickets, and one teammate's head. Customers wait. Tickets pile up. And most "AI support" tools we tried either gave generic non-answers or confidently made things up — which, for support, is worse than saying nothing. So we built Informly to do one thing really well: give customers instant, accurate answers drawn from your own business knowledge, across every channel they actually use — live chat, voice, and shared inboxes. What we care about most: It sounds like your team, because it works from your words — your docs, your tickets, your policies — not a generic model's guesses. One consistent brain across chat, voice, and inbox, instead of three tools that each know a different version of the truth. It's honest. When it doesn't know something, it hands off to a human instead of inventing an answer. Trust is the whole point of support. The goal isn't to replace your team — it's to take the repetitive load off them so they can focus on the conversations that actually need a human. We're genuinely here all day and want the real feedback, not just the nice kind. What's the one question your support team is tired of answering? And what would make an AI agent something you'd actually trust to reply to your customers? Try it at informly.app — every comment gets a reply from us. 💚 — Informly Team.

Report

2mo ago

Plugged in our help center and it was fielding real customer questions within an hour, the tone actually sounded like our docs which was a nice surprise.

Report

2mo ago

Hunter

@elifxsdz Awesome! I am glad you are enjoying the experience. Let me know if you find the customer support handoff experience great as well.

Report

2mo ago

Reviews

Hunter

📌

Report

2mo ago

Plugged in our help center and it was fielding real customer questions within an hour, the tone actually sounded like our docs which was a nice surprise.

Report

2mo ago

Hunter

@elifxsdz Awesome! I am glad you are enjoying the experience. Let me know if you find the customer support handoff experience great as well.

Report

2mo ago