Hey Product Hunt! š
Super excited to share Incident/Ops with you today, an incident management tool that lives entirely in Slack.
The problem we're solving:
If you've ever been in a 2am incident, you know the chaos: messages flying everywhere, someone trying to remember "when did we first notice this?", and then the dreaded "we need a postmortem" the next morning. Most of us have spent hours trying to piece together a timeline from scattered Slack messages and half-remembered events.
Why I built this:
I got tired of the context-switching tax. Opening a separate incident management tool during an outage adds friction when you need it least. Your team is already in Slack, why make them go somewhere else?
So I built Incident/Ops around three simple commands:
/incident start ā kick off tracking (creates a new channel to track incident)
/incident status ā log updates as you go
/incident postmortem ā let AI generate the writeup
Everything is timestamped, organized, and preserved. When it's over, you have a clean postmortem without doing the manual work.
What's included:
ā Incident tracking with severity levels
ā Automatic timeline capture
ā AI-powered postmortems
ā On-call scheduling & rotations
ā Slack-native paging with auto-escalation
ā Jira & PagerDuty integrations
Pricing:
Free tier includes unlimited incidents, on-call management, and paging.
Pro ($29/mo) adds AI postmortems, analytics, and integrations.
Would love your feedback! What's been your biggest pain point with incident management? Happy to answer any questions š
Incident/Ops