Gratified combines AI-powered customer chat with powerful team collaboration tools. It allows teams to engage customers in ongoing text-based conversations to provide prompt and excellent customer service and build long-lasting client-brand relationships.

Hello guys! We're excited to announce our freshly-baked product. Can't wait to hear what you think!

Really excited about this app! I was a beta user during the test phase and I must say that I was amazed with how non-nonsense and user-friendly gratified is. Highly recommending!

@joanna_rychlicka thanks, that means a lot!

Hello! Here's a bit more about Gratified :) Gratified reimagines customer service and communications as a more responsive, intimate experience. Customers use their preferred way to communicate—texting—while teams are empowered with a smart platform for interacting with customers and collaborating with each other. At Gratified, our goal is to provide companies with a seamless way to provide exceptional, concierge-like service that delights and improves customer relationships and brand reputation. Gratified uniquely integrates smart CRM, team collaboration, and SMS-driven communication into a next-generation seamless platform. Gratified features and functionalities include: ✅ A smart CRM platform that utilizes SMS-based customer communication to optimize customer service and brand reputation. ✅ Team collaboration tools with intelligent assignments and reminders to achieve clear accountability and maximize response efficiency. ✅ A seamless conversational experience across web and mobile. ✅ Secure cloud-based message archiving and mining of encrypted messaging. ✅ Gratified Button - a text-based chat ready to be installed on any website. Can't wait to hear what you think about it!

Hello guys! We're excited to announce our freshly-baked product. Can't wait to hear what you think!

Really excited about this app! I was a beta user during the test phase and I must say that I was amazed with how non-nonsense and user-friendly gratified is. Highly recommending!

@joanna_rychlicka thanks, that means a lot!

Gratified

SMS-based customer communications suited for teams

SMS-based customer communications suited for teams