Epimela: From customer conversations to organized work.

Two things make Epimela different: 1. Simulate everything before going live. Epimela lets you test your AI front office end-to-end across voice calls, text, and customer channels. Choose from pre-built scenario libraries to stress-test your AI agents with tricky questions, missing info, and complex escalations—ensuring your workflow logic is bulletproof before touching a real customer. When you're confident everything works the way you want, you can switch to Production with a single click. 2. Make your AI front office work your way. Every step is configurable to fit your business, your processes, and your communication style. Every step could be fully automated or reviewed first. Epimela can also learn from day-to-day customer interactions, helping you refine its responses and align them with how your business operates. You can review changes, test improvements, and apply approved learnings. Together, these capabilities give service businesses something important: the flexibility to shape their AI front office and the confidence to test it before putting it to work. We're launching on Product Hunt to meet our first users, learn from real service-business workflows, and make Epimela genuinely useful for the people who run them. If you run a local service business or build tools for one, we'd love to hear from you. What would you need to test or customize before trusting an AI front office to handle conversations with your customers? We're excited to hear your feedback! 🚀