I'm Lokesh, and I built CODFlip after watching too many Indian D2C brands lose real money to COD returns without realizing how much it was actually costing them. The numbers are brutal: 60%+ of orders in India are cash-on-delivery, and 25-30% of those come back. Once you count the forward shipping, the reverse pickup, the restocking, and the ad spend already spent acquiring that customer - a single failed delivery can cost even more that product cost sometimes. Most tools solve this by messaging every COD customer the same way. CODFlip does it differently - it scores each order for return risk at the moment it's placed (things like first-time buyer, odd delivery address, late-night order) and only sends a WhatsApp nudge to the ones that actually need it. The customer gets a one-tap link to switch to prepaid, no friction. Still early days - install is free, and I'd genuinely love feedback from anyone who's dealt with COD headaches before, whether in India or similar markets. Happy to answer anything about how the risk-scoring works.

CODFlip

Flip risky COD orders to prepaid before they ship

Flip risky COD orders to prepaid before they ship