We built Cliezen because too many B2B companies are still trying to manage complex client relationships with metrics designed for consumer businesses.
A single NPS score might work when you’re selling sneakers online. It breaks down fast when you have multiple stakeholders, long contracts, changing expectations, and millions in revenue tied to a handful of accounts.
One of the biggest things we kept seeing:
Clients rarely leave “out of nowhere.”
The warning signs were there months earlier:
- Expectations drifting
- Communication friction
- Decision-makers feeling disconnected
- Operational issues becoming normalized internally
The problem was that most feedback systems either surfaced issues too late or created dashboards nobody acted on.
So we built Cliezen to focus on continuous, role-aware feedback that actually leads to action:
- AI-assisted follow-up
- Early risk detection
- Automated CX workflows
- Relationship insights tied to real business impact
We’re especially excited to hear from teams in professional services, logistics, facilities management, and other relationship-heavy B2B industries.
Would genuinely love feedback from the Product Hunt community - especially people frustrated with traditional B2B feedback approaches.
Authenteq