We got tired of dragging boxes around flowchart builders to make a chatbot that still gave bad answers. So we built something different. At Your Service lets you create, configure, and deploy AI customer service agents through conversation and acts as your quality analyst as you let it talk to your customers.
Hello everyone,
I've been working on service-related products for many years. What has been top of mind for me is: if I'm able to build an agent that not only acts as support but also serves as my QA team, center of excellence team & also my developer!
I strongly believe the hard part of managing a contract center is not the human agents & automation of the response and understanding the SOPs. Still, rather all the supporting processes around it - and that's what makes AtYourService unique.
AtYourService will help you with:
1/ Building your agent for you, adding/removing/changing configurations as you ask it to
2/ Monitoring your agent for you, to flag if issues are being resolved or if there are any ongoing problems
3/ Categorize and suggest changes to your processes and agent brain, to ensure you have the highest satisfaction rate possible for your customers
All of the above is accessed by your builder, who will make the changes for you - the only thing you'll need is to decide which metric to optimize for.
I'd love for you to try it out and let me know what you think. I'm shipping fast, and your feedback directly shapes what I build next.
Report
No reviews yetBe the first to leave a review for At Your Service