Support teams waste time managing emails instead of solving problems. Replies get lost, response times suffer. AgentCRM consolidates everything into one place. Emails become organized cases. Reply directly from the app instead of switching tools. AI suggests solutions to speed up resolution. Automatic translations for global customers. Built for teams of any size—from 2 agents to unlimited. Free to start, pay as you grow. Currently in beta. Join now to help shape the product.

Hey everyone! I'm Fares, and I built AgentCRM because I spent years managing customer support teams and saw the same problem everywhere: teams drowning in emails, replies getting lost, and agents burning out on repetitive work. I managed customer success at Cannvisa and saw firsthand how scattered communication killed productivity. Emails were everywhere—Gmail, Outlook, spreadsheets. Customers waited days for responses because replies got buried. So I built the tool I needed: a single dashboard where emails automatically become cases, your team replies without switching apps, and AI actually suggests solutions instead of just summarizing problems. The journey was messy. Started on Railway, ran into memory issues, moved to Vercel. Spent weeks on security (sessionStorage, encryption, proper OAuth). But now it works reliably and the feedback from early testers has been great. I'm targeting $1-2K MRR in the next 6 months and actively building based on what teams ask for. Canned responses and call features are next. Looking forward to your feedback. What's broken? What's missing? Let me know.

pasting a ticket into Claude already gives me a solid draft so unless this "agent" executes state changes directly in the databse instead of just suggesting text it is just a UI layer over a prompt, what actual account actions does it resolve end to end or

Agent CRM

Customer support management simplified

Customer support management simplified