What are conversational bots?

An introduction to and overview of AI-driven chatbots

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Chris Messina
Chris MessinaHunter@chrismessina · Product designer & entrepreneur
A free ebook on chatbots: In this report, authors Jon Bruner and Mike Barlow examine the promise of chatbots, as well as the challenges they face. Driven by recent advances in artificial intelligence (AI), chatbots have a bright future in customer relations, healthcare, games and entertainment, and worker productivity (picture a bot as your personal assistant). Microsoft CEO Satya Nadella recently declared that, "bots are the new apps." Browse this report and explore today’s emerging chatbot landscape, including:Why chatbots now?—Understand the factors behind the rise of bots, some of their use cases, and questions still to be answered.Messaging platforms/frameworks for bots—Amazon Alexa, Apple Siri, Facebook Messenger, Google Now and Google Assistant, Microsoft Bot Framework, and moreAI Platforms and Frameworks for bots—Api.ai, Google TensorFlow, IBM Watson Conversation, Wit.ai, and scikit-learnReal-world examples—Burger King, Fidelity Investments, Amtrak, Cobalt (CRM), Troops, and more
Jon Bruner
Jon BrunerMaker@jonbruner · Digital Factory Director at Formlabs
Thanks to @chrismessina for posting this! Always interested in looking at new chatbot technologies; if you've got 'em, send links my way. And, here's a shameless plug for O'Reilly Bot Day as well: if you're interested in bots, you should come. http://oreilly.com/bots