Launched this week
Weav
Weav: AI, Agents, Help desk, chatbots
13 followers
Weav: AI, Agents, Help desk, chatbots
13 followers
Weav gives businesses freedom to focus on growth by automatically resolving 70% of customer support questions the first time. Your AI agents use Weav’s proprietary resolution engine to think before they speak. Trained on your docs, answered in your brand's voice. Fast when it needs to be. Human when it really counts.
Combining AI agents, chatbots and help desk workflows is ambitious. How did you decide what belonged inside Weav versus what was better left to existing support platforms?
One thing I'd love to see is a way to test the AI agent's tone against past tickets from your team, so you can catch any voice drift before it hits customers. That kind of side-by-side comparison would make onboarding way smoother.