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Agreed this is a big deal in SF. I currently use LaundryLocker which you have to go to their nearby lockers to drop off, but uses SMS well to make it a seamless experience and has more customization than Wash.io (like detergent used, washing instructions, etc) You can try it too here: https://laundrylocker.com/accoun...
In San Francisco few people have an in-home washer and dryer. Visiting a laundromat is a pain, especially for busy professionals. About 1.5 years ago, I created a landing page to collect email address to test demand for a similar concept. I called it LaundryMate (I know, terrible idea). After launching the page, I realized I didn't want to get into the laundry business, no matter how much demand there was for the service. I didn't follow through with the test but based on Washio's initial traction, there seems to be demand.
We're certainly gonna try it! Plus I'm really excited for the dry cleaning service, which is SUCH a hassle!
Big market, although a nuanced set of human behaviors that are very regional. Chicago's a very different market when it comes to laundry machines and dry cleaning (not a criticism, just a hard growth challenge a la uber).
There's Prim, as well, if you're shopping around for a laundry service. :) https://getprim.com/