WalkMe

Interactive onboarding and engagement platform

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Reviews

1410936
 
  • 1410936
    Bridgette M TowsonProduct Manager
    Pros: 

    Easy to use, visual analytics, product analytics, code free, NPS, AI, automation

    Cons: 

    More expensive than alternatives but worth the value

    I've used WalkMe at my last company and am now using it at my current company. I was originally introduced to WalkMe by our training team but quickly saw it's value as a product manager. I use WalkMe to visually see my customer's sessions, send NPS and identify the differences between my promoters and detractors so I can build solutions to improve my customer experience. It's also super helpful for other teams to build small solutions that they request from dev so my team can stay focussed on the core and their teams are satisfied with the quick solutions.

    Bridgette M Towson has used this product for one year.

Discussion

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709130
sudhakarHiring@sudhh · Founder, Appunfold
If you are an enterprise & are shopping for Mobile adoption platform (Android or iOS), then give https://appunfold.com/ a try. We are the only platform to do it seamlessly for native mobile apps. We support InApp guides with contextual help with walkthroughs, overlays, screen tours & helpcenter.
127277
djinoz@djinoz · Founder, Pointzi & StreetHawk
Mobile Developers should definitely checkout http://pointzi.com to get beautiful inApp tours, tips, pop-ups on Android and iOS. All this with triggered Audience targeting and A/B Testing.
123412
Sebastian Pasuto@sebastiangalla · CEO, appkind.de
We tried several tools @appkind.de - but at least we are using walkme in our Dashboard to show Users how to work in it. It comes with a browser extension, so you're able to do the tutorials on the fly. Other tools have smiliar functions, but our site is responsive and uses kind of technology that other services were not able to handle.
522549
Gokul Suresh@i_mgokul · Content Marketer, Whatfix
If interactive guides are what you are looking at then give https://whatfix.com/ a try. It's one of the best alternatives to WalkMe and is simpler and user-friendly. Whatfix has a few dedicated widgets alongside the real-time interactive walkthroughs that help with use case like User Onboarding, Internal Training, Solving support tickets, documentation, etc. Oh and the best part, the walkthrough once created is auto-generated to multiple formats like Slideshow, Annotated video, PDF and embedded article.
16056
Eric WillisHunter@erictwillis · Working on something new
Tools to help you improve your user-onboarding processes.