Featured

Usabilla

Tool allows you to test both conversion and user experience

Featured comment

Oliver McGough
@omcgo · Marketing & UX – Usabilla
@angeladopter Not so much biased, as feedback is always feedback. You'll be surprised at how many people are happy at being able to vent, and then continuing on with their shopping. It is difficult thing to account for however as we largely rely on the user coming to the button. This is the point at which you have to balance the quality of the experience. … See more

Discussion

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Oliver McGough
@omcgo · Marketing & UX – Usabilla
Hey guys, humbled to be featured. We're here re-defining user feedback. You may have seen Forsee on reddit this morning (http://www.reddit.com/r/web_desi...), that's how not to do user feedback... We leave it up to the user to give feedback – we believe in the power of the feedback button! Feedback isn't all we do, we are also big on surveys. With a co… See more
RocketClub
@rocketclubco · founder, RocketClub
My biggest worry is whether the feedback is biased since it requires opting in to give some (compared to getting feedback from those who bounce in 10 secs)
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Oliver McGough
@omcgo · Marketing & UX – Usabilla
@angeladopter Not so much biased, as feedback is always feedback. You'll be surprised at how many people are happy at being able to vent, and then continuing on with their shopping. It is difficult thing to account for however as we largely rely on the user coming to the button. This is the point at which you have to balance the quality of the experience. … See more
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Eric Willis
@erictwillis · Working on something new
Get a better idea of what users are thinking as they're browsing your site.
Anuj Adhiya
@anujadhiya · Engagement/Analytics at GrowthHackers
Added to my UX collection: http://www.producthunt.com/anuja...