Make supporting your toughest non-tech customers a breeze by seeing their screen in one click from Intercom.
Scroll for them. Click for them. Draw on their screen to show them what to do. All of this instantly and without any downloads.
Super easy to connect with the end user, ability to have tech team looped in.Cons:
Doesnt always work within an Electron app environment
Once set up, its super easy to just click on the upscope link and fire up a screenshare session. Solves the huge barrier posed by needing to have the user download an app.Amazeowl has used this product for one month.