Upscope Screen Sharing for Intercom

No-downloads screen sharing fully integrated with Intercom.

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Make supporting your toughest non-tech customers a breeze by seeing their screen in one click from Intercom.

Scroll for them. Click for them. Draw on their screen to show them what to do. All of this instantly and without any downloads.

Reviews

Amazeowl
Александра Томашевская
 
  • Pros: 

    Super easy to connect with the end user, ability to have tech team looped in.

    Cons: 

    Doesnt always work within an Electron app environment

    Once set up, its super easy to just click on the upscope link and fire up a screenshare session. Solves the huge barrier posed by needing to have the user download an app.

    Amazeowl has used this product for one month.

Discussion

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Joe d'Elia
Joe d'EliaMaker@joedeliame · Digital product maker
Hey Guys! Great to be on Product Hunt again! A couple of months ago we were invited by Intercom to go to Dublin to create a new messenger app for our screen sharing software. It is now finally live! Screen share from intercom with 1 click. Let us know if you have any questions, we'll be here all day. Joe
Chris Scott
Chris Scott@chrisgscott · I make stuff for pro photographers.
Congrats on the PH feature, @joedeliame! Added this to our Intercom apps and I'm stoked to get started with it!
Joe d'Elia
Joe d'EliaMaker@joedeliame · Digital product maker
@chrisgscott Glad to hear Chris, can't wait to hear what you think!
Jasmine Jaume
Jasmine Jaume@jasmine_j · Product Marketing (Platform) at Intercom
Congrats folks, fantastic to see this new messenger functionality that makes screen sharing so seamless and easy - incredibly useful for providing helpful support when showing is easier than telling! 👌
Joe d'Elia
Joe d'EliaMaker@joedeliame · Digital product maker
@tales_of_cake Thank you for all your help Jasmine!
Matt Hodges
Matt Hodges@mattnhodges · Product at @Intercom
This is making me want to jump into our support inbox and help some customers today! Killer app from the team at Upscope. It's all about helping businesses and their customers have better experiences with the Intercom Messenger. 🙌🏻
Scott Bowler
Scott Bowler@scotty_bowler · Co-founder ChooseHolly.com
Very cool :)
Joe d'Elia
Joe d'EliaMaker@joedeliame · Digital product maker
@scotty_bowler Thanks Scott!