Twilio Flex

The programmable contact center platform πŸ“±

Twilio Flex is a fully programmable contact center, so you can manage all of your clients, customers, and employees in one fully customizable place.

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The CRM space is heating up. Call center operators rejoice: if Twilio is already managing all of your outbound and inbound calls, it makes sense for them to expand in this direction. Well done Al and team! πŸ‘πŸ‘
This looks awesome! How does one signup for it. I have a Twilio account but can't see it anywhere in the dashboard.
Seems like it's not launched yet.
Twilio (now public and doing very well) is taking a big swing at Salesforce, Hubspot, Zendesk, Intercom, and other CRM/customer management tools. They also launched Twilio Studio late last year, further diversifying their offering beyond SMS messaging.
Looks like it is enterprise focused?