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HunterProHiring
In my 13 years of marketing the most successful marketing campaigns I've done in my career didn't come from marketing at all. It came from doing right by my customer/clients, treating them like human beings & going above and beyond for our customers. When I did this in 2007-2008 it was called "excellent customer service", it's now referred to as customer delight. As a result of my customer delight efforts our biggest source of growth came from our current customers (40-60% of new customers came from referrals or WOM). Examples: http://Narrow.io - 63% of new trials come from WOM/Referral (that's about 300 new trials a month) https://ContentMarketer.io -45% of new customers come from referral In this 10000 word playbook I outline how others can delight their customers to achieve similar results. At the very least you can drastically improve your customer success & support efforts. My hope is that this guide inspires companies to treat their customers better :)
Well done @sujanpatel - never stop hustling! Can't wait to read this 😊🤓
Thank for sharing.