SynappseHealth

Your Electronic Health Record & Telemedicine Platform

11 followers

Your Electronic Health Record & Telemedicine Platform

11 followers

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Take control over your health! Make use of our medical analysis and vast knowledge base.

Launch tags:Android•iOS•Health & Fitness

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SynappseHealth

Maker

Hello everyone, For last two years I’ve been putting all of my free time into SynappseHealth, a passion project born from the need to solve issues with the healthcare industry. SynappseHealth is an Electronic Health Records and Telemedicine Platform. I would like to share one part of it with you, the ‘Talk to a Doctor’ app! ‘Talk to a Doctor’ is the best affordable way to get an anonymous doctor’s opinion. You don’t have to log in or hand over any of your personal information. You simply open the app and type in your question. LAUNCH DAY DISCOUNT! 🚀 We’d like to give you 25% off your first case if you download today! How much does it cost? It costs around $15 to talk to a doctor. Paid via debit or credit card, with Stripe processing the payment (more integrations are coming). We are still experimenting with prices so this may change but for now, we’re keeping it at $15. Who answers the questions? Will a random doctor look at my case? We are not a lead generation platform for doctors. We sign agreements with all of the medical professionals working with us. The doctors are verified and we have an internal quality assurance process that makes sure we provide the best quality for our clients. At the end of every case there is the possibility to leave a review, all of which are read by me, personally! I’d love to hear from you! I have a very specific problem, will I get an answer from a specialist? We don’t yet cover all medical specializations but we have a few specialists and some great people with very broad knowledge. So far, we haven’t had a situation where we were not able to provide an answer. If our doctors are not be able to give you an answer, we will refund the case, no questions asked. What kind of questions shouldn’t I ask? We are a second opinion platform, we are not able to provide prescriptions or issue sick leave. We are working hard to make that happen but every country and every state (in the US) has different laws and regulations, so this process is very time consuming. How do I send a file that is necessary to fully understand my question? We don’t currently support attachments but links are welcome. We are planning to roll out a feature which includes the adding of files later this year but in most cases (i.e. when the files are very big) it is always better to provide us with a Dropbox, Google Drive etc. url that you control. You can always stop sharing it with us after receiving an answer from the doctor if you’d prefer. Is it really anonymous? Yes, it’s anonymous, we don’t collect any sensitive information and in the instructions we even encourage people to remove any data that is not necessary. In future, there will be an option to login and share information from our Health Records app. How can I contact support? Although we have a chat widget on the website, the best way to get in touch is via a support form (in the apps) or by emailing us: support@synappsehealth.com

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6yr ago

Thanks for the app. It might be really useful for many people, especially during corona time. I have not been to my Orthopaedics Clinic in Dubai for such a long time already. My back hurt, and it would be nice to consult a doctor. Thanks to your app I can do it from my house. I appreciate that the price is affordable. It is good for doctors and patients: doctors can earn money even without personal consulting, and patients can receive professional help.

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4yr ago

Healthcare is a big challenge and you score 10/10 for the courage to start. How do you recruit doctors though? Congrats on launch!

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6yr ago

SynappseHealth

Maker

@iamsheezy We started with people we know around us - then we got a few more from medical conferences and when things started to work then we base it on internal recommendations. Thanks for the comment!

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6yr ago

Great product for current times. Maybe covid is not going away, but at least some great technological solutions have arrived ;)

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6yr ago

SynappseHealth

Maker

@karolklimas 👍🏻

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6yr ago

With the coronavirus pandemic around this is a very useful platform. We had an issue with a throat infection that refused to go away - it’s just safer and easier to get some advice without showing up at the doctor’s office when it’s not necessary. So useful!

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6yr ago

SynappseHealth

Maker

@wyszo It is always great when list of symptoms is well prepared - we use https://synappsehealth.com/en/me... for that :)

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6yr ago

Softorino 💻📲

Medical advice without the ability to check patient, get his measurements, and access his medical history is at best futile at worst dangerous. So your doctors are bound to give general advice so people won't do something that can lead to worsening their condition. The concept is great and all, but it failed so many times before for exactly the same reasons. Yet wish you good luck, maybe you will succeed where others failed.

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6yr ago

SynappseHealth

Maker

@yurii_holovanov hey, all valid points of course - we are starting as a second opinion app and there are still a numerous harmless questions that users can ask but it is a part of something bigger and we are seeing this as just a small feature of bigger health system.

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6yr ago

I can't come up with any consensus on this product yet. On the one hand, of course, it's good when you can get medical care remotely, without wasting time on recording, traveling, and so on. But on the other hand, without a direct examination, it is difficult for a doctor to give any specific recommendations. In addition, a person can incorrectly apply them. We also cannot check the certificate or qualification of a doctor. For example, I ask every time what courses even phlebotomists who take my blood took. One girl even showed a link; click here — https://phlebotomynearyou.com/ph.... But I will continue to use it to form a complete opinion.

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5yr ago

it's fantastic, especially the affordable and remote, so also time efficient aspect!

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6yr ago

SynappseHealth

Maker

@piotr_zientara2 👍🏻

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6yr ago

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