Hey @passingnotes, Solid one. At the moment, our team takes 24 hours to review the application of every pool and have a pretty intense review system that keeps our pools in tip top shape. We also have a double barrier waiver that all our users sign before any activity begins.
Swimply is currently in the final stages of finalizing a partnership with an insurance company that will be providing an optional pool-sharing insurance coverage for hosts starting the march. The insurance will be complimentary for all hosts on the site at the time, but any new hosts after the announced date would simply be required to pay a bit higher of a commission to swimply.
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Hey @bunim_laskin , love this project! Curious how things are working out for Swimply, are you having good adoption? I live in Texas and this is something I can see having a lot of potential. I did see there we not many listings in Dallas, do you have active users?
@joshua_hurt1 Hi Joshua, Thanks for the kind words. Things at Swimply are moving fast. We are launching a brand new website this week and launching in multiple locations in Texas including Houston, Austin and you guessed it-Dallas! We are also having all our pools inspected and certified prior to going live on Swimply as part of our new initiative to insure quality and safety on our platform. The Swimply app will be in the app stores june 30th.
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Hi, question about teaching adults to swim or children to swim using other people’s pools suitable for 1-1 or small groups.
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I’m in Australia & when move to Brisbane found difficult to find pools. Happy to help with feedback if coming to Australia
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Have tried on more than three occasions to use their site and there’s always something wrong with it. It either is not working or it says a pool is available that isn’t. This is not ready for summer of 2019 in NYC. Also do not have customer service that picks up the phone.
The idea is great. The execution is subpar. I do wish them luck, but they need someone with experience to give them honest feedback with zero sugar coating so this makes it.
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Inadequate disincentives for HOSTS to CANCEL existing reservations when a request for a more profitable booking comes through or host just changes their mind. Currently host can cancel a booking almost with impunity. The dollar amount they are fined is not high enough to force hosts to honor bookings. And once customers lose faith their reservation will honored, swimply is toast.
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As a user, experience is horrible. After a booking is confirmed, it is ridiculously difficult to log in and find the address of the pool location. This is a design issue.
Customer service is a zero- no responses ever from customer service when there is a problem.
As others have said- the initial idea of this concept is great but it’s not been well-executed.
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Robin, thank you for sharing your feedback! I thought it was a great idea, but I can see that there are some flaws. Honestly, I have a very small backyard, so I don't have a pool and I would love to use this app to find a nice pool in my area. As I said I don't have a swimming pool, but I do have a lovely little garden with an old fountain that runs on solar energy. We like new technologies, so when we saw this review https://woahtech.com/best-solar-... , we ordered a solar water pump for our fountain. I think it's a great combination of old and new. And it looks amazing and makes up for the lack of a pool.
Swimply App 2.0
Swimply App 2.0