Thanks for the hunt @chrismessina ❤️ And hey Hunters 👋
We’re really excited to be sharing Sure with you today.
Sure is a Facebook Messenger chatbot for the most Instagrammed food & drink spots near you. It was born from our frustration with the current restaurant discovery apps and we hoped to build a better product for our generation living in the age of info overload.
For many, decision making has become a legitimate pain. With so much to choose from, every choice feels like a sacrifice and the #fomo is real 🙀
When it comes to choosing a place to go, most people ask their friends or influencers who they can relate to. By being on a platform like Messenger where our users naturally chat with their friends, we hope to blur the lines between tech algorithms and word of mouth recommendations.
Today, we’re introducing Sure to 22 cities 🌎 including San Francisco, Los Angeles, New York City, Austin, Chicago, Toronto, Vancouver, London, Copenhagen, Berlin, Rome, Paris, Vienna, Barcelona, Stockholm, Amsterdam, Prague, Bratislava, Sydney, Tokyo, Singapore and Hong Kong.
You can read more about what took us so long and what’s next for Sure here:
https://blog.surebot.io/launchin...
We’re still learning so we would love to hear all your feedback. Will be here answering all your questions today 💬
Juraj, Alex and Seb
Amazing idea guys, just tried it for breakfast in Copenhagen, great recommendations! Love that I don't have to make decisions in the early morning. @jurajpal, are you guys planning to expand into travel recommendations?
@danielverten 👋 and thank you for trying it out! I think travel recommendation make a lot of sense with personalised and curated itineraries, transacting within the messaging app, etc. Definitely something we want to explore 🌎
@joshuakarjala thanks Joshua! 🙏 Definitely - the idea is that the tags are gonna be getting more personalised the more you use it. And if you're for example vegan, you should never have to repeat yourself in every search cause the chatbot will remember this about you 🤖
Food recommendation is hard, but it seems you have a fair shot at it. One of the most important things is managing consistency and serendipity. What's your take on how to introduce new places to users, so that they also discover the "unexpected" and not only what they know they would like? Congrats for launch!
@stefanozorzi you're so right! While we almost want our users to stop "browsing", we need to be careful so we don't kill the thrill of discovery that we naturally have when it comes to food and travel. I believe, one way to keep this "surprise" element in, is to use the data we have about the user and the smart backend to introduce new but personalised recommendations.
Exciting to see Sure on PH today! 👏
I remember trying out a very early version of Sure almost two years ago, seems like a lot has happened since then. Will definitely give it a spin again!
How do you make sure your recommendations and content is accurate and good?
@rikkekoblauch thanks for your comment and great to see that you're still with us as one of the very first users 🙌
We realised that people tend to trust social media influencers, particularly Instagrammers, more than strangers on e.g. Yelp and that's why we focus on Instagram influencers like food bloggers in our curation engine. We look at things like their follower base and quality of pictures but to make the place info as accurate as possible, we connect it with other APIs like Google Maps and Foursquare too.
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